Legal

Terms of Use

Introduction

Brighterside Casting (“Brighterside or BRIGHTERSIDE CASTING”) provides to you this website (“Website”) for your personal informational, educational and entertainment use. The following Terms of Use govern your access and use of this Website. Please read these Terms of Use carefully before using this Website. Also, specific terms and conditions may apply to specific Content (as defined below) on or available through this Website (the “Content”) and to specific content, data, materials, or information you may upload, submit and/or publish to the Website (“User Content”) or transactions conducted through this Website. Such specific terms may be in addition to these Terms of Use or, where and then only to the extent expressly specified, may supersede these Terms of Use. When used in these Terms of Use, “we” and “our” means Brighterside Casting, and “you” and “your” refers to any individual, company or legal entity that accesses or otherwise uses this Website.

I. Acceptance of Terms of Use

By accessing, browsing or using this Website, you agree to be bound by these Terms of Use and all terms and conditions contained or referenced herein or any additional terms and conditions set forth on this Website. If you do NOT agree to all of these terms, you should NOT access or use this Website.

II. Modification of Terms

These Terms of Use may be amended by Brighterside Casting, in its sole discretion, at any time without notice to you. Such amended Terms of Use shall be effective upon posting. By continuing to access or use this Website, you will be deemed to have accepted such amendments. You are advised to regularly review any applicable terms and conditions. Brighterside Casting reserves the right to discontinue or make changes or updates with respect to the Website or the Content of the Website at any time without notice.

III. Privacy Notice

Personal information provided through this Website shall be used in accordance with the Brighterside Casting privacy policy and these Terms of Use are subject to the Privacy Policy as posted on this page.

IV. Copyright & Trademarks

You acknowledge that all content on this Website, including the Website's design, graphics, text, formatting, sounds, pictures, images, software, other materials, information, and the selection and arrangement thereof (collectively, “Content”), are the property of Brighterside Casting or its licensors, and are subject to and protected by United States and international copyright and other intellectual property laws and rights. All rights to Content not expressly granted in these Terms of Use are reserved to their respective intellectual property right owners. Except as expressly authorized in these Terms of Use or on the Website, you may not copy, reproduce, distribute, republish, download, perform, display, post, transmit, exploit, create derivative works or otherwise use any of the Content in any form or by any means, without the prior written authorization of Brighterside Casting or the respective intellectual property rights owner. Brighterside Casting authorizes you to view and download the Content only for personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices contained in the original Content. You may not modify or adapt the Content in any way or otherwise use them for any public or commercial purposes. The trademarks, service marks, trade names, trade dress and logos (collectively, “Marks”) contained or described on this Website (including, without limitation, Brighterside Casting) are the sole property of Brighterside Casting and/or its licensors and may not be copied, imitated or otherwise used, in whole or in part, without the prior written authorization of Brighterside Casting and/or its licensors. In addition, all page headers, custom graphics, button icons and scripts are Marks of Brighterside Casting and may not be copied, imitated or otherwise used, in whole or in part, without the prior written authorization of Brighterside Casting. Brighterside Casting will enforce its intellectual property rights to the fullest extent of the law.

V. Links to Third Party Websites

Links on the Website to third party websites are provided only as a convenience to you. If you use these links, you will leave the Website. Brighterside Casting does not control or endorse any such third party websites. You agree that Brighterside Casting and its affiliates will not be responsible or liable for any content, goods or services provided on or through these outside websites or for your use or inability to use such websites. You will use these links at your own risk. You are advised that other websites on the Internet, including third party websites linked from this Website, might contain material or information that some people may find offensive or inappropriate; or that is inaccurate, untrue, misleading or deceptive; or that is defamatory, libelous, infringing of others' rights or otherwise unlawful. Brighterside Casting expressly disclaims any responsibility for the content, legality, decency or accuracy of any information, and for any products and services, that appear on any third party website. Brighterside Casting recommends that you make yourself aware of and read the legal and privacy notices of all other websites that you visit.

VI. Disclaimer of Warranties

Brighterside Casting strives to provide accurate and up-to-date material on this Website. However, we make no warranties or representations as to the accuracy or timeliness of the Content on this Website.

YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK. THE WEBSITE AND THE CONTENT CONTAINED ON THIS WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. BRIGHTERSIDE CASTING EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. BRIGHTERSIDE CASTING MAKES NO WARRANTY THAT (I) THE WEBSITE WILL MEET YOUR REQUIREMENTS, (II) THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE WILL BE ACCURATE OR RELIABLE, (IV) THE WEBSITE IS FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS, OR (V) ANY ERRORS IN THE WEBSITE WILL BE CORRECTED. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THIS WEBSITE IS PROVIDED AT YOUR OWN RISK, AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM YOUR USE OF THE WEBSITE, INCLUDING WITHOUT LIMITATION, DAMAGES RESULTING FROM COMPUTER VIRUSES.

SOME JURISDICTIONS MAY NOT PERMIT CERTAIN DISCLAIMERS OF WARRANTIES, SO SOME OF THE EXCLUSIONS ABOVE MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, WE DISCLAIM WARRANTIES TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

VII. Disclaimer of Damages & Limitation of Liability

NEITHER BRIGHTERSIDE CASTING OR ITS AFFILIATES SHALL UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF, IN CONNECTION WITH OR RELATING TO YOUR ACCESS TO, OR USE OF OR INABILITY TO USE THIS WEBSITE OR ANY MATERIAL, OR ANY OTHER WEBSITE YOU ACCESS THROUGH A LINK FROM THIS WEBSITE, OR ANY INCORRECT OR INACCURATE INFORMATION ON THIS WEBSITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING BUT NOT LIMITED TO PROPERTY DAMAGE, LOSS OF USE, LOSS OF DATA, LOSS OF BUSINESS, ECONOMIC LOSS OR LOSS OF PROFITS), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN IF BRIGHTERSIDE CASTING HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE OR LOSS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU EXPRESSLY WAIVE ALL CLAIMS AGAINST BRIGHTERSIDE CASTING AND ITS AFFILIATES AND THEIR OFFICERS, DIRECTORS, EMPLOYEES, SUPPLIERS AND PROGRAMMERS THAT MAY ARISE FROM YOUR ACCESS OR USE OF THIS SITE.

VIII. Indemnification & Release

You agree to indemnify, defend and hold harmless Brighterside Casting and its affiliates against all claims, demands, causes of action, losses, expenses, damages and costs, including any reasonable attorneys' fees, resulting or arising from or relating to your use of or conduct on the Website, any activity related to use of the Website by you, any message or material that you submit to, post on or transmit through the Website, your violation of these Terms of Use, your infringement or violation of any rights of another, or termination of your access to the Website. If you have a dispute with one or more users, you release Brighterside Casting and its affiliates from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.

IX. No Unlawful or Prohibited Activity

As a condition of your use of this Website, you agree not to use the Website for any purpose that is unlawful or prohibited by these terms and conditions. You further agree that you are responsible for your use of and communications on the Website. You agree not to post on or transmit through this Website any unlawful, infringing, threatening, harassing, defamatory, vulgar, obscene, profane, indecent, offensive, hateful or otherwise objectionable material of any kind, including any material that encourages criminal conduct or conduct that would give rise to civil liability, violates the privacy rights of others, infringes others' intellectual property rights or otherwise violates any applicable local, state, national or international law. You agree not to use this Website in any manner that interferes with its normal operation or with any other user's use and enjoyment of the Site. You agree to use reasonable efforts to scan and remove any viruses or other contaminating or destructive features before submitting any material. Brighterside Casting reserves the right, in its sole discretion, to suspend or terminate your access to this Website and prohibit any and all current and future use of this Website (or any portion thereof) by you, if you fail to comply with any term or provision of these Terms of Use or your use is harmful to the interests of another user of this Website.

X. Shut-down of Website

Brighterside Casting reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Website (or any part thereof) with or without notice or consent. Brighterside Casting and its affiliates shall have no responsibility or liability for failure to store or delete any Content or User Content submitted to the Website.

XI. Governing Law and Dispute Resolution

These Terms of Use shall be governed by, and construed in accordance with, the laws of the United States and the State of California, without giving effect to conflicts of law principles thereof. Brighterside Casting makes no representations that the material and information on this Website are appropriate or available in all national locations or languages. You agree that any action at law or in equity arising from or relating to the use of this Website or to these Terms of Use shall be brought exclusively in the Federal or State Courts residing in California. You hereby consent and submit to personal jurisdiction in of such courts for the purposes of any action relating to this Website, your access or use thereof, or these Terms of Use, and to extra-territorial service of process.

XII. Severability

If any provision of these Terms of Use is held to be unlawful, void, or for any reason unenforceable by a court of competent jurisdiction, then the invalid or unenforceable provision shall be replaced by a valid, enforceable provision that most closely matches the intent of the original provision, and the validity and enforceability of any remaining provisions shall not be affected.

XIII. No Waiver

The failure of Brighterside Casting and its affiliates to enforce any part of these Terms of Use shall not constitute a waiver of such term or provision, and shall not be considered a waiver or limit Brighterside Casting's right thereafter to insist upon strict adherence to that term or any other provision of these Terms of Use.

Last Update: October 27, 2025

Accessibility Policy & Commitment Statement

Brighterside Casting is committed to interacting, communicating and providing goods and services to all customers and members of the public that are based on the full inclusion of all persons with disabilities.

We recognize people with disabilities may have different needs and we will in accordance with government guidelines, support the identification, removal and prevention of barriers for persons with disabilities. As an employer, Brighterside Casting, believes in integration and equal opportunity for all individuals, and is committed to treat all people in a way that allows them to maintain their dignity and independence and contribute to their maximum potential. In accordance with government guidelines and in a timely manner, Brighterside Casting will provide the facilities, processes, tools and training to create an accommodating and barrier free work environment.

Brighterside Casting has established additional policies to support our Accessibility Policy.

Human Resources Policies & Procedures

  • Discrimination Policy
  • Harassment Policy
  • Employment Equity and Human Rights
  • Respectful Work Environment Policy
  • Health and Safety Policies

Brighterside Casting is committed to achieve a barrier-free and accommodating work environment through the following means:

  • This policy and commitment statement
  • A Multi-Year Accessibility Plan that outlines actions to prevent and remove barriers to accessibility and meet the requirements under the AODA.
  • Modifications to this or other policies: Any policy of Brighterside Casting that does not respect and promote the dignity and independence of people with disabilities will be modified or removed.
  • All documentation is available in accessible formats upon request.

Customer Service Policy Providing Goods & Services to Persons with Disabilities

About Brighterside Casting: Brighterside Casting is a full-service unscripted casting company. We discover authentic, standout personalities for reality TV, docu-series, and streaming, partnering with producers and networks to build compelling casts. From creative briefs and targeted outreach to interviews, select reels, and clearances, we deliver fast, professional casting tailored to each format.

Our Commitment: Brighterside Casting is committed to providing its goods and services in a way that respects the dignity and independence of persons with disabilities. We are also committed to giving persons with disabilities the same opportunity to access our goods and services allowing them to benefit from the same services, in the same place and in a similar way as other users.

Providing Goods and Services to Persons with Disabilities:

Brighterside Casting is committed to excellence in serving all customers including persons with disabilities and we will carry out our functions and responsibilities in the following areas:

  • Communication - we will communicate with persons with disabilities in ways that take into account their disabilities. Employees who deal with customers will be trained on how to interact and communicate with persons with disabilities.
  • Telephone Services - we are committed to providing fully accessible telephone services to our customers. Employees communicating with customers by telephone are trained to use plain language and speak clearly. They are also familiar with telephone technologies intended for persons with disabilities. We will offer to communicate with customers by e-mail or other acceptable forms of communication if telephone is not suitable to their communication needs or is not available.
  • Assistive Devices- we are committed to serving persons with disabilities who use assistive devices to obtain, use or benefit from our goods and services. We will ensure that our staff are trained and familiar with various assistive devices that may be used by customers with disabilities while accessing our goods and services.
  • Billing - we are committed to providing accessible invoices to all our customers. For this reason, invoices will be provided in the following formats upon request: hard copy, large print, e-mail. We will answer any questions customers may have about the content of their invoices in person, by telephone or e-mail.

Service Animals

Brighterside Casting is committed to welcoming persons with disabilities who are accompanied by a service animal on the parts of premises that are open to the public or other third parties. We will also ensure that staff are properly trained on how to interact with persons with disabilities who are accompanied by a service animal. While visiting the Brighterside Casting offices, it is the responsibility of the person with a service animal to control the animal at all times.

Support Person

We are committed to welcoming persons with disabilities who are accompanied by a support person. At no time will a person with a disability who is accompanied by a support person be prevented from having access to his or her support person while on the premises. No issues related to privacy will be discussed while the support person is present without expressed authorization from the person with disability.

Notice of Temporary Disruption

Brighterside Casting will make all reasonable effort to provide customers and employees with notice in the event of planned or unexpected disruption in the facilities or services usually used by persons with disabilities. The notice will include information about the reason or the disruption, anticipated duration, and a description of alternative facilities/services if available.

Brighterside Casting will ensure that the signs and notices will be clearly laid out, of sufficient size and easily readable.

Training for Staff

Brighterside Casting will provide training to all employees, volunteers and others who deal with the public or third parties on their behalf.

Training will include the following:

  • Purpose of the Americans with Disabilities Act of, 1990 and the requirements of the customer service standard.
  • How to interact and communicate with people with various types of disabilities.
  • How to interact with persons with disabilities who use an assistive device or requite the assistance of a service animal or a support person.
  • What do to if a person with a disability is having difficulty in accessing Brighterside Casting's services.
  • Brighterside Casting's policies, practices and procedures relating to the customer service standard.

Staff will be trained on an ongoing basis when changes are made to the policies, practices and procedures.

Feedback Process

The end goal of Brighterside Casting is to meet and surpass customer expectations when serving customers with disabilities. Comment on our services regarding how well those expectations are being met are welcomed and appreciated.

Feedback regarding the way Brighterside Casting provides services to persons with disabilities can be sent via email at info@brightersidecasting.com.

Modifications to Policies

We are committed to developing customer service policies that respect and promote the dignity and independence of persons with disabilities. No changes will be made to our policies without first considering the impact on persons with disabilities.

Any Brighterside Casting policy that does not respect and promote the dignity and independence of persons with disabilities will be modified or removed.

Questions about this Policy?

This policy exists to achieve service excellence to customers with disabilities. If anyone has a question about the policy, an explanation can be provided by emailing info@brightersidecasting.com.

Information and Communications Standards.

Brighterside Casting is committed to making company information and communications accessible to all persons with disabilities. Brighterside Casting will incorporate new accessibility requirements under the Information and Communication Standard to ensure all communication systems and platforms are accessible and are provided in accessible formats the meet the needs of persons with disabilities.

  • Emergency Procedure, Plans or Public Safety Information.

Brighterside Casting is committed to providing and maintaining premises that respect the dignity of persons with disabilities.

Brighterside Casting's Health and Safety policies include procedures for Emergency Evacuation. These can be made available in accessible format or with appropriate communication supports upon request.

  • Feedback, Accessible Formats and Communication Support
    Existing processes for receiving and responding to feedback are accessible to persons with disabilities by various accessible formats including telephone, written letter, in person and e-mail. Other formats are available upon request.
  • Accessible Websites and Web Content
    Brighterside Casting will ensure all internet websites and web content under our direct control and conform with the Web Content Accessibility Guidelines (WCAG) 2.0 Level A and increasing to Level AA as per the ADA Requirements.

Employment Standards

Recruitment

Brighterside Casting is committed to fair and accessible employment practices that attract and retain employees with disabilities. This includes providing accessibility across all stages of the employment cycle.

In accordance with the ADA, Brighterside Casting will do the following:

Brighterside Casting will notify employees and the public of the availability of accommodation for applicants with disabilities in the recruitment process. This will include:

  • A review and, as necessary, a modification of existing recruitment policies, procedures and processes.
  • Specify accommodation is available for applicants with disabilities on website and job postings.
  • Work with suppliers to ensure external web pages are compliant with the Information and Communication Standards under ADA requirements.

Recruitment and Selection

Brighterside Casting will notify job applicants, when they are individually selected to participate in an assessment or selection process that accommodations are available upon request in relation to the materials or processes to be used in the assessment/selection process.

This will include:

  • A review and, as necessary, medication of existing recruitment policies, procedures and processes.
  • Inclusion of availability of accommodation as part of the notice when scheduling and interview and or assessment.
  • Where a selected applicant requests accommodation, Brighterside Casting will consult with the applicant and arrange for the provision of suitable accommodations in the manner that takes into account the applicant's accessibility needs due to disability.

Notice to Successful Applicants When making offers of employment, Brighterside Casting will notify the successful applicant of its policies for accommodating employees with disabilities. This will include:

  • A review and, as necessary, medication of existing recruitment policies, procedures and processes.
  • Inclusion of notification of Brighterside Casting's policies on accommodating employees with disabilities in offer of employment letters.

Informing Employees of Supports

In accordance of the ADA, Brighterside Casting will inform all employees of policies that support employees with disabilities, including, but not limited to, policies on the provision of job accommodations that take into account an employee's accessibility needs due to a disability. This will include:

  • Informing current employees and new hires of Brighterside Casting's policies supporting employees with disabilities, including, but not limited to, policies on the provision of job accommodations that take into account an employee's needs due to disability.
  • Incorporate the supporting policies as part of the Orientation for new employees that will be provided to employees as soon as practicable after they begin employment.
  • Keep employees up to date on changes to the existing policies on job accommodations with respect to disability.
  • Where an employee with disability so request it, Brighterside Casting will provide or arrange for provision of suitable accessible formats and communications supports for information that is needed in order to perform the employee's job as well as information that is generally available to employees in the workplace
  • In meeting the obligations to provide the information that is set out in the paragraph above, Brighterside Casting will consult the requesting employee in determining the suitability of an accessible format and communication support

Workplace Emergency Response Information

Where Brighterside Casting is aware that an employee has a disability and that there is need for accommodation, individualized workplace emergency response information will be provided to the employee as soon as possible.

  • Individualized workplace emergency response information can be developed for employees with disabilities, where necessary.
  • Where required, Brighterside Casting provides assistance to specific disabled employees, with the disabled employees' prior consent, to help them evacuate the workplace in case of an emergency or disaster.
  • Individual emergency plans will be communicated to the employees' respective managers on an “as needed basis.”

On an ongoing and regular basis, and as per the applicable terms of the ADA, Brighterside Casting will review and assess general workplace emergency response procedures and individualized emergency plans to ensure accessibility issues are addressed.

Documented Individual Accommodation Plans/Return to Work Process

Brighterside Casting will ensure that corporate policies surrounding accommodation and return to work are followed, documented and in compliance with the requirements of the ADA.

  • Brighterside Casting's existing policies include steps that Brighterside Casting will take to accommodate an employee with a disability and to facilitate an employee's return to work after absenteeism due to disability.
  • Brighterside Casting will review, assess and standardize all policies to ensure that they include a process for the development of documented individual accommodation plans for employees with a disability, if required.
  • Brighterside Casting will ensure that the process for the development of documented individual accommodation plans includes the following elements, in accordance with the provisions of the ADA.
  • Brighterside Casting will include in the process the manner in which the employee requesting accommodation can participate in the development of the plan.
  • Brighterside Casting will include in the process the means by which the employee is assessed.
  • Brighterside Casting will include in the process the manner in which Brighterside Casting can request an evaluation by an outside medical or other expert, at Brighterside Casting's expense, to assist in determining how accommodation can be achieved.
  • Steps are in place to protect the privacy of the employee's personal information.
  • Brighterside Casting will outline the frequency in which individual accommodation plans will be reviewed and updated and the manner that this will be done.
  • Brighterside Casting will provide the employee with the reasons for the denial if individual accommodation is denied.
  • Brighterside Casting will include in the process the means of providing the individual accommodation plan in a format that takes into account the employee's accessibility needs.
  • If individual accommodation plans are established, Brighterside Casting will ensure they include the individualized workplace emergency response information that is required and any information regarding accessible formats and communication supports that have been provided or arranged, in order to provide the employee with necessary information.
  • Brighterside Casting will ensure that the return to work process as set out in it's existing policies outlines the steps we will take to facilitate the employee's return to work after a disability related absence, outlines the development of a written individualized return to work plan, and requires the use of individual accommodation plans, as discussed above, in the return to work process.

Performance Management, Career Development and Redeployment

Brighterside Casting will take into account the accessibility needs of employees with disabilities, as well as accommodation plans:

  • When using its performance management process in respect to employees with disabilities.
  • When providing career development and advancement to its employees with disabilities.
  • When redeploying employees with disabilities.

In accordance with the ADA, Brighterside Casting will:

  • Review, assess and, as necessary, modify existing policies, procedures and practices to ensure compliance with ADA.
  • Take into account the accessibility needs of employees with disabilities, as well as individual accommodation plans, when using performance management tools.
  • Take into account the accessibility needs of employees with disabilities when redeploying employees, including review and, as necessary, modification of employee transfer checklist.
  • Individual emergency plans will be communicated to the employees' respective managers on an “as needed basis.”

This document is available in accessible formats upon request.